Law-enforcement guidelines
This page is for police, courts and other government authorities. Members can read it too: we want everyone to know exactly what we can and cannot hand over. Nadeemi is an independent project in public beta, not yet a registered company.
Short version: we answer valid legal requests with what we actually hold, which is very little. We cannot read encrypted chats, so we cannot hand them over.
What we hold
| Data | Notes |
|---|---|
| Username, display name, bio, profile photo, language | Public |
| Account number | A login name, like the username |
| Email address (if the member gave one) and date of birth (only accounts made before 10 November 2026) | Sealed on our servers; we can open the email address to answer a valid request |
| Account creation date and status | |
| Signed-in devices | A label such as the browser name, first and last seen |
| Public posts, replies, groups, Pages, events, stories (while they exist) | Public or visible to their audience |
| Who follows whom, blocks, group and chat membership | |
| Private chats: who is in a chat and when messages were sent | Not the content |
| Sahat: the sealed link between an account and its pen names | Opened only for illegal content, child safety or a valid legal order; every opening is counted on the Sahat transparency page |
| Reports, moderation actions, Help messages (90 days) | |
| Payments | Payments are not switched on in the beta. When they are, we will hold the chain, transaction id, amount and date for 30 days linked to an account |
What we never hold
- The content of private messages, group chats, Circles, voice notes and chat attachments. They are encrypted on members' devices with MLS; our servers store only ciphertext and no keys.
- Encryption keys, phone numbers, contact books or location history.
- IP address logs in our database. We keep only short-lived keyed codes for rate limits, deleted when they expire. Our hosting provider, Cloudflare, processes IP addresses to run the service under its own policies.
How to send a request
Email legal@nadeemi.com from an official address. Include:
- The authority, the officer's name and a way to verify them.
- The account: its @username or a link to it.
- Exactly which data you ask for, and for which dates.
- The legal basis, with the legal document attached.
We check every request. We refuse requests that are not valid, not specific, or ask for content we do not hold. Unless the law forbids it or it would put someone in danger, we tell the member before we hand anything over, so they can respond.
Preservation: we can preserve what we hold about a named account for 90 days while you obtain the legal document.
Emergencies
If there is a real risk that someone will die or be seriously hurt soon, email legal@nadeemi.com with EMERGENCY in the subject. Tell us what is happening and why it is urgent. We may hand over a small amount of what we hold without the usual document, only to prevent that harm.
Child safety
We remove child sexual abuse material, suspend the account, keep the evidence the law requires and report it to the competent authorities. Member reports about children are handled first, within 24 hours.
Orders about speech
If an order from one country covers speech that is lawful elsewhere, we may withhold that one item in that country only. We log it and count it. We do not delete it for everyone, and we never use tricks to get around blocking.
Counting requests
We count every request we receive and how we answered. We will publish the numbers on our transparency page.
We cannot give legal advice to members. Members with questions about a request can write to info@nadeemi.com.